Ombudsperson

In general, the Ombudsperson is concerned with policy and procedure and general questions and complaints of the public and members of the association.  It is the role of this office to ensure that policies and procedures are consistent and fairly applied.  The office is primarily one of investigation and reporting on findings.  It is not a policy-making office, nor is it to replace or become any of the existing bodies of the AATA.  It is not intended that the office of the Ombudsperson be an automatic appeal avenue for those involved in the certification exam procedure or an ethics case, etc.  The Ombudsperson reports directly to the President of the AATA.